The device should work perfectly fine out of the box, but if you want the newest features or ever start to experience issues, we always suggest updating to see if that fixes the problem.
How to update on PC: https://www.youtube.com/watch?v=xfv32H0QoIM
How to update on Mac: https://www.youtube.com/watch?v=F-JVJhCMq8U
Bluetooth update for Zen Air Blue on Android: https://www.youtube.com/watch?v=ZFB91czZhCs
If you ever need help with an issue or an update, please feel free to submit a support ticket with us.
