Why does my DAC not power on when I plug the PSU in?

The ZEN Air DAC and ZEN DAC V1/V2 will receive power from a 5V PSU, however to activate these DACs, you must make a successful USB connection. You can identify that the DAC is being powered by the PSU because the ‘external power’ LED next to the power input will activate.

Did this article solve your problem?

If you’re still having problems, why not contact the iFi Support Centre. We’re available Monday to Friday.