FAQs

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Does it work without a battery?

iDSD Diablo micro iDSD Black Label micro iDSD Signature xDSD Gryphon
By taking out the battery, the device will continue pushing power into the board instead of the battery, which will cause the device to malfunction.
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How do I reset the GAIA app?

Bluetooth
GO blu NEO iDSD xDSD Gryphon ZEN Air Blue ZEN Blue ZEN Blue V2
Please unpair all Bluetooth devices from the iOS device and restart. This will clear their cache and enable connectivity without interference.
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How is it better than xDSD and xCAN?

xDSD Gryphon
xDSD Gryphon supports advanced features including: Ultra-Res (PCM 32/768, 24?/192, DSD512, MQA decoder 384) Advanced 96kHz Bluetooth 5.1 QCC5100 chipset, HD Bluetooth formats Purewave balanced design (from Neo and Diablo),…
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How to reset?

xDSD Gryphon
With USB power unplugged, hold down the XSpace/XBass button while turning on the unit will factory reset the device.
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How to unbrick Gryphon?

xDSD Gryphon
For firmware v1.07 1. Hold power down in an attempt to turn it on (you would have done that by now). 2. Unit may feel slightly warmer than other units.…
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iEMatch- what is it for?

xDSD Gryphon
iEMatch is our proprietary tech to reduce hiss from IEMs due to their having too much gain. The attenuation is up to -12dB.
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My battery is swelling, what can I do

Charging
GO blu hip-dac hip-dac Gold hip-dac2 hip-dac3 micro iDSD micro iDSD Black Label micro iDSD Signature xDSD xDSD Gryphon
A swelling battery is likely caused by improper use. To prevent a battery from bloating, we suggest making sure that the device isn’t overheating and that it is kept in…
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Q: How to make a LINE out?

Analogue DAC Digital
Digital Technical
xDSD Gryphon
A: On the 3.5mm HP output, use at a setting between 0dB to -3dB for lowest distortion. Lowest distortion is at 0dB to -3dB, depending on how high the digital…
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What is Gryphon?

xDSD Gryphon
xDSD Gryphon is our newest portable DAC that supports multiple inputs and outputs. For additional details, please check out Gryphon webpage on our website.
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What is XSpace?

xDSD Gryphon
Recordings were made for speakers. Listening on headphones means the sound is inside your head not front/outside your head. XSpace corrects this in the analogue domain which is quite special.
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