FAQs

The NEO iDSD can comfortably work with minimal space around it. However, it should have some freedom around just as any electronic audio device.

Press and hold the knob (3 seconds) to enter brightness selection. Rotate the knob to cycle through the three (high/low/off) brightness modes and press to accept when you get to…

The NEO iDSD works with all chargers within specs (5V/2.5A), however, for maximized performance it should be used with our ultra-quiet iPower/iPower X/iPower Elite.

The vast majority of full-sized dynamic and planar-magnetic headphones will be very happy with the NEO iDSD, even those considered as notoriously hard to drive.

Yes, you can. The NEO iDSD will send audio signal to them simultaneously.

Yes, the NEO iDSD will work with IEMs.

Yes, you can, however, this will limit total power output delivered to each headphone socket as both rely on the same amplifier circuit.

Yes, as long as this USB socket can provide stable 5V/0.9A. However, regular USB ports are noisy, which might audibly impact the NEO iDSD’s performance.

Yes. While constantly pressing the NEO iDSD’s rotary knob, please turn on the product to enter the analogue output setting selection menu. The NEO iDSD will remember a previous setting.

Just like any other iFi audio DAC, our NEO iDSD’s USB input also features a number of our proprietary measures to sound the best it possibly can.

You press and hold the knob (3 seconds) to enter brightness selection. Rotate the knob to cycle through the three (high/low/off) brightness modes and press to accept.

The MQA logo will be displayed on the NEO iDSD’s OLED screen.

One press of the NEO iDSD’s rotary knob is all it takes.

No, the NEO iDSD uses the newest 16 Core 2000MIPS XMOS low latency microcontroller. It has the capacity to be able to play both MQA and DSD512 right out of…

The NEO iDSD relies on a USB3.0 socket. Although it will work perfectly fine with regular (USB2.0) cables, a USB3.0 cable such as iFi’s Mercury/Gemini are advised for reliable connection.

The NEO iDSD is internally a fully balanced design, so its XLR outputs are recommended.

The writing/symbols on the OLED display will flip around when placed vertically so that everything can still be read easily.

Not at all. For our X-series products, we designed a highly sophisticated Bluetooth engine that provides remarkably good audio performance, unlike regular Bluetooth receivers. The NEO iDSD features this circuit…

Bluetooth icon flashes. To pair it with your device of choice, find the ‘iFi Hi-Res Audio’ on the list in To enter pairing mode, press and hold the button (for…

Although the NEO iDSD’s volume control is analogue, the volume attenuation itself is done inside of a precision resistor ladder embedded inside of an analogue chip, which is then controlled…