Visit us @ North West Audio Show 2023!

FAQs

Filter
Reset
Reset
Reset

3D, is it a cross feed?

Analogue DAC General Lifestyle
Aurora micro iCAN SE micro iDSD micro iDSD Black Label Pro iCAN Pro iCAN Signature Retro Stereo 50 xCAN xDSD ZEN DAC
Here is some information regarding the 3D effect inside our products; The bottom line is that all classic ‘cross-feed’ systems produce, with well-recorded music and with a natural rendering of…
Read more

Can my DAC fully unfold MQA?

DAC
MQA (Master quality audio)
hip-dac hip-dac2 micro iDAC2 micro iDSD micro iDSD Black Label nano iDSD nano iDSD Black Label nano iDSD LE nano iOne nano iUSB3.0 NEO iDSD Pro iDSD Pro iDSD Signature xDSD ZEN DAC ZEN DAC Signature V2 ZEN DAC V2
All iFi MQA compatible DACs can do the last MQA unfold, thus fully unfold MQA master tracks. MQA renderer DACs do the last unfold and require Tidal etc. to do…
Read more

Can’t hear the effects of xBass?

DAC
Features
micro iDSD Black Label
There is no fixed “single” XBass, it is dependent on the model. It is not “Basshead” type bass boost that boosts bass in an unnatural way, instead, it is meant…
Read more

Channel imbalance?

DAC
Operation
micro iDSD micro iDSD Black Label
Short explanation: An analogue volume control delivers better sound quality than digital volume controls. In case of a small channel imbalance at very low volume settings, please adjust the iDSD…
Read more

Does it work without a battery?

iDSD Diablo micro iDSD Black Label micro iDSD Signature xDSD Gryphon
By taking out the battery, the device will continue pushing power into the board instead of the battery, which will cause the device to malfunction.
Read more

DSD filtering with filter switches on iFi products

DAC
Technical
micro iDAC2 micro iDSD micro iDSD Black Label nano iDSD nano iDSD Black Label nano iOne Pro iDSD Pro iDSD Signature xDSD
By its very functional principle, DSD has RFI of twice the maximum level of the audio signal and four times the nominal DSD “0dB” point between, 1.4MHz and 2.8MHz. DSD…
Read more

Frequency response for all iFi DSD DACs

DAC General Lifestyle
Aurora hip-dac hip-dac2 micro iDAC2 micro iDSD micro iDSD Black Label nano iDSD nano iDSD Black Label nano iDSD LE nano iOne Pro iDSD Pro iDSD Signature Retro Stereo 50 xDSD ZEN DAC
All iFi DSD playing DACs have a -3dB point for around 75kHz / 90kHz (depending on the precise model) if the sample rate is > 96khz. At sample rates lower…
Read more

Is the SPDIF input reclocked?

DAC
Operation
micro iDSD micro iDSD Black Label
I assume the iDSD doesn’t do any re-clocking of the SPDIF signal from let’s say, an Google Chromecast? Answer: That is incorrect. The input circuitry of the iDSD micro is…
Read more

Maintaining 80% battery power?

DAC
Charging Operation Power
micro iDSD micro iDSD Black Label
It’s bad for lithium batteries to be at 100% all the time. It’s better if they do cycles of charging between 20% and 80%. And it’s better if you charge…
Read more

My battery is swelling, what can I do

Charging
GO blu hip-dac hip-dac Gold hip-dac2 hip-dac3 micro iDSD micro iDSD Black Label micro iDSD Signature xDSD xDSD Gryphon
A swelling battery is likely caused by improper use. To prevent a battery from bloating, we suggest making sure that the device isn’t overheating and that it is kept in…
Read more

Runs hot and shuts down?

DAC
Operation
micro iDSD micro iDSD Black Label
Yes, the excessive temperature will shut down but for that needs to be very hot. Select the appropriate power mode and have good ventilation/air conditioning surrounding the unit.
Read more

Topping battery to 80% works?

DAC
Charging
micro iDSD micro iDSD Black Label
It does always work because it is a hardware control signal. With the iDSD micro switched on it absolutely can not charge past 4.05V or approx. 80% of full charge.…
Read more

USB & SPDIF volume is different?

DAC
Operation
micro iDSD micro iDSD Black Label
What is the technical reason for volume being always higher when input is from USB versus coaxial SPDIF? Answer: There isn’t one. If the iDSD micro BL is fed a…
Read more

USB or Optical?

DAC
Operation
micro iDSD micro iDSD Black Label
USB via the provided USB 3.0 blue USB cable is our preferred connection. As a general rule all things being equal, the optical connection is not as good as the…
Read more

Voltage on RCA output?

DAC
Technical
micro iDSD micro iDSD Black Label
Eco: 2.2v (volume at 100%) Normal or Turbo: 5.5v (volume at 80%) or 6.5v (volume at 100%) It is either 0dB (Eco) or 9dB (Normal/Turbo) Direct: 2v Pre-amplifier: Depends upon…
Read more

What is Burr-Brown MultiBit?

DAC
Features
hip-dac hip-dac2 iDSD Diablo micro iDSD Black Label micro iDSD Signature nano iDSD Black Label nano iOne NEO iDSD xDSD ZEN Air Blue ZEN Air DAC ZEN DAC
The Burr-Brown True Native® chipset means file formats remain unchanged or ‘bit-perfect’. This means you are listening to music as the artist intended in the format in which it was…
Read more

What is the frequency bandwidth?

DAC
Technical
micro iDSD micro iDSD Black Label
Analogue filter is at around 80KHz. So, if the sample rate, allows an 80KHz tone can be output with less than 3dB attenuation. Question: At higher sample rates can it…
Read more

When does sleep mode activate?

DAC
General
micro iDSD micro iDSD Black Label
On USB power: It goes into sleep mode after 15 minutes after playback of music has stopped (all digital inputs). On battery power: It goes into sleep mode after 3…
Read more

Why does my virus software flag the driver as a potential threat

Softwares
hip-dac hip-dac Gold hip-dac2 iCAN Phantom iDSD Diablo iDSD Diablo-X micro iCAN SE micro iDAC micro iDAC2 micro iDSD micro iDSD Black Label micro iDSD Signature nano iDSD nano iDSD Black Label nano iDSD LE nano iGalvanic3.0 nano iOne NEO iDSD NEO Stream Pro iCAN Pro iCAN Signature Pro iDSD Pro iDSD Signature xCAN xDSD xDSD Gryphon ZEN Air Blue ZEN Air CAN ZEN Air DAC ZEN Blue ZEN Blue V2 ZEN CAN ZEN CAN Signature ZEN CAN Signature 6XX ZEN CAN Signature HFM ZEN CAN Signature MZ99 ZEN DAC ZEN DAC Signature ZEN DAC Signature V2 ZEN DAC V2 ZEN One Signature ZEN Signature Set 6XX ZEN Signature Set HFM ZEN Signature Set MZ99 ZEN Stream
Firstly, it should be stated that ifi’s USB driver is a safe and reliable software that will not cause any adverse malfunctions to your computer. There are generally three situations…
Read more